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How to login to askdrtech site

Thursday, 8 September 2011 22:47 by mj

1. Go to askdrtech.com
You will see this page loaded in your browser:

 

MainPage.png

 

2. Click "Customer login". You will get redirected to a page, where you need to enter your login and password data.

 

loginPage.png

 

3. Enter your login and password and click "Logon" button.
Now you will be redirected to a current questions page. To create a new question press the link on the left-hand menu, that is marked on an image below:

 

aksNewQ.png

4. Now you just need to type in the question details in a question form and press "Ask this question" button, that is marked on a last slide. A support engeneer will be assisting you in a few moments.

 

askConfirm.png

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Categories:   Support Incidents

What is the Difference between POP and IMAP Mail Server (accounts)?

Wednesday, 22 July 2009 09:07 by mj

The using of IMAP to access your mailbox has advantages over POP3 and the difference of their working mechanism can be summarized in the following table.

POP3

IMAP

Since email needs to be downloaded into desktop PC before being displayed, you may have the following problems for POP3 access:
  • You need to download all email again when using another desktop PC to check your email.
  • May get confused if you need to check email both in the office and at home.

The downloaded email may be deleted from the server depending on the setting of your email client.

Since email is kept on server, it would gain the following benefits for IMAP access:
  • No need to download all email when using other desktop PC to check your email.
  • Easier to identify the unread email.
All messages as well as their attachments will be downloaded into desktop PC during the 'check new email' process. A whole message will be downloaded only when it is opened for display from its content.
Mailboxes can only be created on desktop PC. There is only one mailbox (INBOX) exists on the server. Multiple mailboxes can be created on the desktop PC as well as on the server.
Filters can transfer incoming/outgoing messages only to local mailboxes. Filters can transfer incoming/outgoing messages to other mailboxes no matter where the mailboxes locate (on the server or the PC).
Outgoing email is stored only locally on the desktop PC. Outgoing email can be filtered to a mailbox on server for accessibility from other machine.
Messages are deleted on the desktop PC. Comparatively, it is inconvenient to clean up your mailbox on the server. Messages can be deleted directly on the server to make it more convenient to clean up your mailbox on the server.
Messages may be reloaded onto desktop PC several times due to the corruption of system files. The occurrence of reloading messages from the server to PC is much less when compared to POP3.

 

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Categories:   Support Incidents

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